Strategy, Enablement and Managed Services
Engagement in a Glance
SoundHound is a voice AI platform that enables businesses to provide conversational experiences to their customers.
Managed Services and Support for SoundHound revenue teams to establish new GTM practices leveraging Outreach across 60+ sellers in variety of geographies, markets, and experience with sales execution platform

Project Result
1
Managed Services
Provided strategic and tactical support services with focus on Salesforce Outreach sync, automation, and launch of new campaigns to support sales teams.
2
Team Training & Development
In collaboration with RevOps team tailored onboarding plan and phased training schedule across different sales teams. Provided strategy and guidance on content development and activation across different campaigns
3
Outreach Documentation
Outbound Funnel team build tailored to SoundHound use case and technical documentation for Outreach best practices. Raising adoption and user knowledge the team delivered weekly documentation of team onboarding progress, tip-of-the-week newsletter, and technical know-how for system admins and leaders
4
Technical Support
Created a dedicated Slack channel supporting for end users, admins, ops and team leaders to address general questions, strive to deliver same day technical support and resolutions

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