Asana is a leading work management platform helping teams organize, track, and manage their work seamlessly.
Challenge
Asana needed to onboard and unify their AMER, APAC, and EMEA revenue teams - comprising over 250 SDRs, AEs, and CS reps - on Outreach sales engagement platform. Their goal was to accelerate adoption on a single platform and empower their teams to execute strategic campaigns efficiently while minimizing disruptions during the rollout.
Outcomes
- Global Enablement: A phased onboarding plan for 250+ reps across SDR, AE, and CS roles, tailored for each region (AMER, APAC, EMEA).
- Automation and Strategy: Seamless Salesforce-Outreach integration to automate workflows and enable scalable campaign execution.
- User Adoption Support: Developing knowledge bases, FAQs, and tailored video tutorials to streamline learning and foster adoption.
- Deployed Outreach for 250+ users across three major regions
- Reduced strategic campaign launch times by 50%, enabling faster time-to-market for initiatives.
- Provided Outreach documentation tailored to Asana’s specific workflows, ensuring consistent platform usage.
- Built a regional support model to address reps' questions quickly and effectively post engagement
- Empowered sales and CS teams with tools to execute more campaigns in less time.
- Enabled global alignment across AMER, APAC, and EMEA teams, fostering scalable growth.
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